These Terms of Service ("Terms") govern your access to and use of the website located at brandsync.co.in and any consulting services provided by Brand Sync Hospitality ("we", "us", "our", or "BrandSync"). By accessing our website or engaging with our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or engage our services.
1. Acceptance of Terms
By accessing this website, submitting an enquiry, or entering into a consulting engagement with Brand Sync Hospitality, you confirm that you:
- Are at least 18 years of age and have legal capacity to enter into binding agreements.
- Are acting on behalf of a legitimate business entity in the hospitality sector, or as an individual property owner or investor.
- Have read, understood, and agree to be bound by these Terms and our Privacy Policy.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting the updated Terms to our website. Your continued use of the website or engagement of our services after such changes constitutes acceptance of the revised Terms.
2. Description of Services
Brand Sync Hospitality is a hospitality consulting firm specialising in hotel brand development, brand matchmaking, and brand partnership facilitation for independent hotels, resorts, and hospitality properties across India. Our core services include:
- Hotel Brand Assessment: Evaluating the physical, operational, and financial readiness of a property for branded affiliation.
- Brand Matchmaking: Identifying and recommending appropriate international or domestic hotel brands that align with a property's profile, location, and owner objectives.
- Contract Negotiation Support: Advising property owners through the negotiation of Hotel Management Agreements (HMAs), franchise agreements, and related contracts.
- Partnership Facilitation: Facilitating introductions and conversations between property owners and hotel brand representatives.
- Performance Review Consulting: Reviewing the performance of existing branded partnerships and advising on optimisation or transition strategies.
Our consulting model is performance-linked, with no upfront fees charged for initial assessments and introductory consultations. Specific fee structures, success fees, and engagement terms will be set out in a separate written agreement executed between BrandSync and the client prior to the commencement of formal consulting work.
3. Use of This Website
You agree to use this website solely for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not:
- Use this website to transmit any unsolicited or unauthorised communications, spam, or promotional material.
- Attempt to gain unauthorised access to any part of the website, its server, or any system or network connected to the website.
- Use automated tools, bots, or scrapers to extract data from this website without our prior written consent.
- Post, upload, or transmit any content that is unlawful, defamatory, harassing, fraudulent, or that infringes the intellectual property rights of others.
- Engage in any conduct that could damage, disable, overburden, or impair the website or interfere with any other party's use of it.
4. Intellectual Property
All content on this website — including but not limited to text, articles, graphics, logos, images, icons, photographs, audio and video clips, data compilations, and software — is the exclusive property of Brand Sync Hospitality or its content licensors and is protected by applicable Indian copyright law, the Trade Marks Act, 1999, and international intellectual property treaties.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view website content for your own personal, non-commercial informational purposes. You may not:
- Reproduce, distribute, publish, or commercially exploit any content from this website without our prior written permission.
- Modify or create derivative works based on our content.
- Remove or alter any copyright, trademark, or other proprietary notices.
- Frame or mirror this website on any other website without our express written consent.
The BrandSync name, logo, and all related marks are trademarks of Brand Sync Hospitality. Nothing on this website grants you any licence or right to use our trademarks without our prior written consent.
5. No Guarantee of Brand Partnership Outcomes
While BrandSync brings significant industry expertise and established relationships with hotel brands operating in India, we make no representations or warranties regarding the outcome of any brand partnership process. The results of any engagement depend on a wide range of factors beyond our control, including but not limited to:
- The physical condition, location, and quality level of the property.
- The brand's current expansion priorities, pipeline requirements, and territory availability.
- The property owner's financial capacity to meet brand standards and conversion or renovation requirements.
- Market conditions, economic factors, and regulatory considerations applicable to the property.
- The outcome of due diligence conducted by the brand on the property and its ownership structure.
Past results achieved for other properties do not guarantee similar outcomes for your property. Any case studies, examples, or projections shared by BrandSync are illustrative only and should not be relied upon as guarantees of future performance.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Brand Sync Hospitality, its directors, employees, consultants, and affiliates shall not be liable for any:
- Indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services.
- Loss of revenue, profit, data, business opportunity, or goodwill, whether arising in contract, tort (including negligence), or otherwise.
- Damages resulting from your reliance on information provided on our website, which is intended for general informational purposes only.
- Interruption or unavailability of the website or any content, service, or functionality accessed through it.
Our total aggregate liability to you in connection with any claim arising out of these Terms or your use of our services shall not exceed the fees actually paid by you to BrandSync in the twelve (12) months immediately preceding the event giving rise to the claim, or INR 10,000, whichever is lower.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
7. Third-Party Links and Content
Our website may contain links to third-party websites, resources, or services that are not owned or controlled by Brand Sync Hospitality. We provide these links for informational convenience only and do not endorse or assume any responsibility for the content, privacy practices, or terms of any third-party websites. Your use of any linked third-party website is at your own risk and subject to that website's own terms and conditions.
8. Confidentiality
In the course of a consulting engagement, both parties may share commercially sensitive and confidential information. Any confidentiality obligations applicable to a specific engagement will be governed by the terms of the written consulting agreement entered into between BrandSync and the client. In the absence of a separate agreement, neither party should disclose the other's confidential information to third parties without prior written consent.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms, or your use of our website or services, shall be subject to the exclusive jurisdiction of the courts located in Dehradun, Uttarakhand, India.
Before initiating any formal legal proceedings, we encourage you to contact us directly to attempt to resolve any dispute amicably. Please reach out to us at Development@brandsync.co.in with a written description of the issue and your proposed resolution. We will endeavour to respond within 15 business days.
10. Severability and Entire Agreement
If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining Terms and shall not affect the validity and enforceability of the remaining provisions.
These Terms, together with our Privacy Policy and any separate written consulting agreement executed with you, constitute the entire agreement between you and Brand Sync Hospitality with respect to your use of our website and services, and supersede all prior communications, negotiations, and understandings on the same subject matter.
11. Contact for Enquiries and Disputes
For any questions regarding these Terms of Service, or to notify us of a dispute or concern, please contact us:
- Email: Development@brandsync.co.in
- Website: brandsync.co.in
